Financial Services institutions face many challenges in servicing and retaining today's evolving and discerning customer. The complexity of financial products, array of distribution channels, and fierce competition create a need to cost-down and find more efficient ways to reach out to customers. However, due to security and complexity of the industry, finding a suitable outsourced partner is a challenge.
Sonic has a proven track record in working with financial institutions, including retail banks and insurance companies, using a combination of near-shore and off-shore solutions.
